Compaq Controller

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Hello, I have a Compaq 742EM laptop which is installed with Windows Vista operating system. The laptop was working fine but last week when I was using MS Word on it, it restarted itself and gave BSOD on the startup. Now the laptop always gives BSOD when the system is started. Therefore I need help in solving this Problem with compaq 742em laptop. Is this some virus related issue? Or is this some hardware related issue? Please help.

HP laptops have a recovery drive which is configured to store all the back up. Also you must have been provided by the recovery disk. I suspect that theoperating system on the computer must have failed and because of it your system is giving BSOD. Insert the system recovery disk in the drive and then boot the system from the recovery disk. Follow the onscreen instruction and complete the recovery procedure. Once the procedure is done you will be able to boot the system.

Problems with compaq 742em

It is possible that the system is infected by some virus because of which the computer is not booting. Some Virus's have the tendency to link with the files which are related to the operating system. If the files of the operating system are infected by the virus then the operating system will not be able to boot. Hence scan the system using the online scan facility which is provided by many of the Antivirus solution companies. Check all the files which are infected and then repair or quarantine the infected files.

Do not delete any files as it may lead to system failure. Once all the infected files are repaired, see if the system boots.

Problems with compaq 742em

If you have the installation disk of the operating system which you are using then insert it and boot the system from the installation disk. Let the installer load and then give installation options. Choose to install a Fresh copy of windows installation onthe computer . Format all the drives except the recovery hard drive and then let the installation procedure complete. Once the installation is complete, install all the drivers which are required and then take back up from the recovery drive.

Whenever the system is not able to access the system memory, it will not boot. Therefore check if the RAM chips are properly inserted in the RAM slots or not. To check if the RAM is properly inserted in the RAM slots, open the laptop and remove all the RAM chips. Clean the connecting terminal of the RAM and then insert the RAM again in its respective slots again. If there are multiple RAM chips, then try booting the system using single RAM chip at a time. If for a particular RAM chip if the system does not boot then discard the RAM chip as it may be faulty.

All the functions which are performed by the computer are controlled by the motherboard of the computer. Motherboard is responsible for providing correct voltage levels to all the peripherals which are connected to the computer. If the motherboard of the computer is faulty and if it is not working properly then the computer will not work properly. Therefore I would suggest you to get the motherboard tested by some technician. If the motherboard of the computer is faulty then you will have to replace the motherboard of the computer. Once the motherboard is replaced, you will not face the same problem again.

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Problems with compaq 742em

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HP Smart Array P222 6GB s 2GB Cache PCIe SAS Controller 633537 001 + Battery
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578229 B21 HPE Smart Array P411 512 FBWC 2 ports Ext PCIe x8 SAS Controller
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